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Terms & Conditions

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Assalamualaikum,

Welcome to FriliX Group. We are happy to know you want to take services from FriliX. But we have some terms & conditions & you need to accept our terms & conditions for the service activation.


Payment Gateway Fees

First of all we use payment gateways you need to give 2.5% extra on ShurjoPay & If you are using paddle or PayPal for sending payments then you need to give 5.5% + 0.50 cents extra for paddle and 4.4% + 0.30 cents extra for PayPal.



Domain Services

If you are taking our domain services then one thing you need to know that you can register your domains highest 1 – 10 years. If you are taking your domains for 1 year then you need to renew after 1 year or If you are taking for 10 years then you need to renew you domains after 10 years. Another thing is if you do not renew at time then we will not consider even 1second. You need to renew you domain at time. Suppose you are unable to renew your domain at a time if your domains goes to auction then we will be not responsible for that.



Hosting Services

If you are taking our hosting plans then see this. Our support plan for webhosting plans is (Sunday – Thursday) from (10:00am to 10:00pm). If you’ve chosen one of our yearly plans with free domain then we can suspend your hosting account before 1month of your renewal date or if you have chosen without free domain plans then you will get full 12months after that you need to renew. If you unable to renew hosting services then you will get more 7days extra to complete your payment. But after 7days we can’t consider you can get your account back after 7days but it will cost you 5$ extra to re-open. Then you have 23days more to get unsuspended and get back your account. But after 23days your hosting account will get automatically terminated (deleted).



Reseller Hosting Services

If you are choosing our reseller hosting services then you will get WHMCS License for free & you need to renew your reseller plans at a time. We can consider 72hours if you unable to complete your payment at a time. But after 72hours your account will be suspended including your client’s accounts. You can get your account back after 72hours but it will cost you 15$ extra to re-open your reseller account. Then you will have 23days more after getting suspension. But after 23days your reseller hosting accounts will get automatically terminated (deleted).



VPS Services

If you are taking our VPS Services then we need to know that you need to renew your account at a time we can’t consider a second. You will not consider if you unable to renew. If you unable to renew at time then you need to pay 40$ more to re-open your VPS Server.



Dedicated Server Services

If you are taking our Dedicated Server Services then we need to know that you need to renew your account at a time we can’t consider a second. You will not consider if you unable to renew. If you unable to renew at time then you need to pay 50$ more to re-open your Dedicated Server.



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